Frequently Asked Questions
Everything you need to know about our luxury fragrances.
Are your fragrances cruelty-free and vegan?
Yes, all Tega Scents products are 100% cruelty-free and vegan. We never test on animals, and we ensure our suppliers adhere to the same ethical standards.
How long does shipping typically take?
Domestic orders are processed within 1-2 business days. Standard shipping usually takes 3-5 business days, while express options are available at checkout for faster delivery.
What is your return policy for opened products?
Due to the nature of beauty products, we can only accept returns on unopened and unused items in their original packaging within 30 days of purchase for a full refund.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working on expanding our fragrance reach to more countries soon.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.